Customer Service & Despatch Coordinator

Customer Service & Despatch Coordinator

Salary circa £25-£27k depending upon experience

Steeton, BD20

Permanent, 8.30am-5.00pm Monday to Friday         

Our client, Grandma Wild’s is an award winning artisan bakery manufacturer, founded in 1899,they are looking for an experienced Despatch & Customer Service Coordinator to join their team.

The Position

Our client is looking for a methodical, bright individual who has a keen eye for detail and who can take responsibility for the order processing and despatching of goods for the manufacturing plant.

You will play a key role in the achievement of right first-time shipment performance.

Role responsibility but not limited to:-

• Processing customer orders
• Sending out order confirmations
• Dispatching orders
• Booking in orders from customers
• Arranging transport
• Processing delivery notes
• Dealing with customer queries as they arise
• Answering telephones and dealing with queries
• Liaise with all relevant departments where necessary

Ideal attributes

• Professional telephone manner
• Excellent time management and able to prioritise workload efficiently and effectively
• Excellent computer skills including word and excel
• Methodical and able to communicate at all levels
• You will have excellent analytical, communication and decision-making skills as well as a strong ability to plan and organise

This Customer Service & Despatch Coordinator role would ideally suit an individual who has previous experience within a manufacturing business. 

If you feel that you have the relevant skills and experience then please send your cv by return.

INDLS