Customer Service Executive

Customer Service Executive

Accident repair, Bodyshop

Circa £30k + benefits

High Wycombe

Monday to Friday, 7:30am – 5pm  

Bodyshop specialists are looking to strengthen their Customer Service team with a professional, experienced individual to help engage with their customers.  

The Duties of the Customer Service Executive will include;

• Answering calls, responding to emails in line with their SLA’s
• Engaging with walk-in customers ensuring the companies high standards in customer care are meet at all times
• Managing & updating bespoke software
• Making outbound calls to customers, courier & logistics partners to ensure a smooth, streamlined service
• Arranging bookings, speaking with drivers & external suppliers
• Updating all CRM & 3rd party carrier software & web portals  
• Hours of work, 7:30am – 5pm  

This is an award winning body shop who believe in a friendly, fun, family orienteered culture and by being the best through knowledge and excellence. Amazing development plans on offer for the right people

 The Successful Customer Service Executive will enjoy:

• Circa £30k + benefits

• Global company with excellent promotional opportunities

 The Required experience & characteristics of the Customer Service Executive will be:

• Proven experience in a similar, business to business Customer Service role
• Ideally, experience from the Accident Body Repair or Automotive sector
• Ability to build and maintain professional relationships
• Professional fluency in English, other languages a plus

Please apply today to avoid disappointment.

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