Your job is to guide our new customers through their journey into care with us, from the very first contact with the home, through to staying in touch calls, showrounds of the home and supporting new residents to settle into their environment. This is a job where you can really make a difference to a family at what is often an anxious time. The role demands a high attention to detail by keeping your enquiries up to date. You will also love getting out and about and building relationships with your local community and finding ways to raise the profile of the home, always looking to demonstrate our values of being Proud, Supportive and Caring.
Your Money - Great Team Players Need Great Rewards
- Competitive rate of pay
- Holiday pay and holiday-type benefits through employee discount scheme
- Workplace Pension
- Refer a Friend payments
- Free DBS, free uniform
- Paid e-learning and training
- CQC outcome bonus
- Long service awards and recognition
- Career development with salary increases
- Staff wellbeing strategy
- Flexibility - We can offer a range of shift patterns that best fit around your family. Let us know what hours you are looking for and we will do our best to accommodate you
- A career development pathway and support with qualifications - linked with increases in salary
- A comprehensive and supportive induction programme to ensure confidence and competence
- Exclusive employee discounts incl. retail and leisure savings
- Daily staff celebrations
- Staff well-being committees
- Mental health first aiders for staff
- Apprenticeship programme
- Managing Director award and Avery Awards