Do you have a “customer first” mindset?
Due to an internal expansion to a department, a new job opportunity has come available for an experienced Customer Service Representative.
Reed is recruiting for a Customer Service Representative in Yatton, Somerset, on a full time, permanent basis.
This is a great location for anyone based between Weston super-mare and Bristol, looking to cut down on their commute to work.
Requirements and Duties:
Has a “customer first” mindset
Enthusiastic and keen to learn
Creative Thinking / Problem Solving
Ability to understand Technical info (not necessarily technical in mind)
Can work with white and blue collar (relate to shop floor)
Ability to show empathy
Strong communication skills both written and verbal
Ability to summarise what needs doing
Inquisitive and hungry for knowledge
Attention to detail
Does not let a problem sit unresolved – will put their hand up if not sure
Control and Catalogue accurate information
Focus on Quality and non-conformance with respect to issues
Relationship building with the rest of the department and other departments across the business
Working Hours:
Monday, Tuesday, Thursday - 8.30am - 5.00pm
Wednesday - 8.00am - 5.00pm
Friday - 8.30am - 4.00pm