Customer Service Representative

Company Overview: Join our established team based in Canary Wharf, a leading provider in sales and marketing and take your career to new heights. We are seeking ambitious and results-driven individuals to join our dynamic sales force as a Customer Service Representative. We value innovation, teamwork, and dedication, providing our team with a supportive environment to achieve their full potential.

Position Overview: As a Customer Service Representative, you will be at the forefront of our business, connecting directly with potential customers to promote and sell our industry-leading products/services. This role offers an exciting opportunity for self-motivated individuals who thrive on building relationships and exceeding sales targets.

Key Responsibilities:

• Prospecting: Introduce our products/services and engage potential customers in a friendly and informative manner.
• Product Knowledge: Develop a deep understanding of our products/services to effectively communicate their features and benefits to potential customers.
• Sales Presentations: Deliver compelling sales presentations to showcase the value of our offerings, addressing customer needs and concerns.
• Relationship Building: Build strong relationships with customers, providing excellent Customer Service throughout the sales process.
• Target Achievement: Meet and exceed assigned sales targets, demonstrating a proactive and persistent approach to achieve individual and team goals.
• Documentation: Accurately record and maintain customer information, sales activities, and feedback in the CRM system.
• Market Intelligence: Stay informed about industry trends, competitor products, and customer preferences to adapt sales strategies accordingly.

Qualifications:

• Proven experience in direct sales or telesales is an advantage.
• Excellent communication and interpersonal skills.
• Self-motivated with a strong work ethic and a goal-oriented mindset.
• Ability to handle rejection and maintain a positive attitude.
• Strong negotiation and closing skills.

Compensation:

• Free, ongoing product training and sales coaching
• Generous commissions with added performance incentives
• Travel opportunities and industry meetings

How to Apply: If you are ready to take on the challenge of a rewarding and dynamic sales career, please submit your CV and a member of our recruitment team will call shortly.

Job Types: Full-time, Permanent, Graduate

Pay: From £22,000.00 per year

Benefits:

• Company car
• Company events
• Company pension
• Employee mentoring programme
• Flexitime
• Referral programme

Schedule:

• Monday to Friday
• Weekend availability

Supplemental pay types:

• Performance bonus

Work Location: In person