Address
SalaryJob details
Job reference
REQ0001612
Application closing date
04/02/2024
Salary
£25,913.00 (inclusive of London Fringe Weighting)
Package
Generous holiday entitlement - outstanding 19.5% employer contribution pension scheme - flexible working patterns
Contractual hours
37
Basis
Full time
Customer Service Representative
Job description
1 year Fixed Term contract
Ref: CS012
An exciting opportunity has arisen for two enthusiastic individuals with excellent Customer Service skills to join our team.
You will support the Customer Service team and be responsible for handling a variety of telephone, face to face, email and social media enquiries. You should have excellent IT and keyboard skills together with good listening and questioning skills. Previous experience in Local Government services would be an advantage, but is not essential. We would welcome you to apply if you can demonstrate transferrable skills such as excellent customer skills and the ability to work as part of a team.
This will be a flexible hybrid of working from home or within the Council offices. Flexibility in shift patterns and the ability to work in Hemel Hempstead, Berkhamsted or Tring is required.
A Basic check will be undertaken with the Disclosure and Barring Service to ensure that the successful candidate has no relevant convictions.
The deadline for applications will be midnight on the closing date shown in the advert details.
