Customer Service Representative

Customer Service Representative

Paignton, Devon

Permanent Opportunity

gap personnel Exeter, are currently recruiting for a Customer Service Representative based in Paignton, Devon.

Do you want to join a global manufacturer with over 100 years of experience within their field? Their culture is defined by extraordinary commitment of their people to work together, meeting the changing needs of their customers.

We are looking for a candidate that can deliver a premium and efficient service to a full Customer Service base across the UK and Europe.

As a Customer Service Representative your duties will include:

• Maintain high levels of communication.
• To ensure all orders are processed efficiently in lines with company SOP s & KPI s.
• Maintain customer / account details.
• Coordinate deliveries for all customer sites internationally.
• Generate quotes and load new business opportunities for profit maximisation.
• Provide full end to end Customer Service from point of contact to post -delivery communication.
• Complaint Handling.

About You:

• Minimum of 2 years Customer Service experience
• Ability to work at a high level in order entry and quotation generation.
• Strong written and oral communication skills
• Pro-active and positive attitude
• Ability to multi-task, priotise and manage time keeping.
• IT Literate Microsoft Office (Word, Excel, and PowerPoint)
• Account Management Beneficial.

Working Hours & Pay:

• Hours: Monday to Friday, 0900am 1700pm
• GBP22,308 per annum

Benefits:

• Free Onsite Parking
• Life Assurance
• BUPA Medical Cover
• Discounts online / shop retailers

Key skills; Office Administration, Customer Service, Microsoft, Order Processing, Complaints Handling.

Successful candidates will be pro-active team workers, liaising and co-operating with all members of staff. Operate within the confines of company policy and procedure requirements, including integrity and confidentiality in respect of the business. Abide by health and safety legislation in respect of yourself and others.

Sound like the job for you? Click APPLY to upload your CV and one of our friendly team will be in contact. Don t have a CV? Call the office on (phone number removed) and we will help you with your registration.

gap personnel is operating as a recruitment business