Customer Service Representative
Cantello Tayler Recruitment are currently recruiting for a Customer Service Representative to join our client based in Bracknell.
The successful Customer Service Representative will be responsible for:
- Providing excellent Customer Services, written, verbally and face to face
- Working with operations team, the sales team and warehouse, to ensure understanding of individual customer requirements
- Ensuring orders are processed accurately
- Processing orders onto JDE Oracle system
- Adhering to any stock allocations before releasing orders to Warehouse
- Splitting, grouping, and updating orders
- Ensuring orders are booked in, picked, packed, and despatched according to our customer's guidelines.
- Following up delivery discrepancies
The Customer Service Representative will have:
- Excellent communication skills
- Order Management experience
- Experience of using Amazon Vendor Central
- An understanding of product barcoding and EU compliance for product supply in the retail sector
- Competency using MS Excel & Outlook
- GCSE's in English and Maths (grades A-C) or equivalent.
If this Customer Service Representative role is of interest to you, please click apply or contact Marie Spratley in our Egham office.