Customer Service Transport Administrator L1 - Carlisle

Customer Service Transport Administrator - L1 – Carlisle

Salary £22,720-£29,000K pa, depending on experience plus excellent benefits

Keeping our Customers Safe, Warm, Working and Informed is what we strive for at Calor.

Calor Gas is currently seeking a dynamic and proactive Customer Service Transport Administrator to take charge of daily operations, primarily based in the office with additional responsibilities in the yard.

The role involves overseeing a safe and efficient fulfilment process, with a specific focus on secondary cylinder distribution movements to optimise driver and vehicle utilisation.

The successful candidate will actively participate in maintaining site safety standards and contribute to transport planning through effective customer master data management.

Key responsibilities will include:

• Ensuring that the yard is kept safe, secure, and tidy.
• Supporting site management in achieving compliance obligations including Inventory, financial, health and safety and Transport
• Assist with the loading/unloading of vehicles.
• Ensuring all loads are counting correctly and reconciled. 
• Maintain a record regular stock checks.
• Ensuring driver feedback is reported and Master data is updated.
• Create a mindset within the team that “service matters”.
• Create a positive safety culture within the team and increase safety accountability.

As such we would like you to have/be:

• Hold a current FLT licence, though not essential as training can be available. 
• Able to carry out a high degree of manual handling.
• Have experience working within the transport industry.
• Have knowledge of Driving hours rules and regulations.
• Demonstrate a professional attitude when dealing with internal and external customers.
• Have a hands-on attitude and the willingness to lead by example and develop and encourage team spirit.
• Be computer literate with experience using MS Office
• Be well organised.
• Be a clear communicator – with good written communication.
• Have a strong safety focus.

In return, we offer:

• 25 days annual leave plus 8 statutory days
• Private medical insurance
• Employee assistant programme
• Contributory pension scheme
• Various discounts from major retailers
• Full training provided if necessary

If this sounds like you, please apply by clicking the link below.

Please click the “Apply” button and we look forward to your application.

To be considered for the above opportunity you must be eligible to live and work in UK and hold a full driving licence that is valid for you to drive in the UK. 

At Calor, we are committed to fostering a diverse and inclusive environment where everyone feels valued, respected, and empowered. We believe that our differences make us stronger, and embracing diversity is not only the right thing to do, but it also drives innovation and success.

We understand that building an inclusive business is an ongoing journey, and we are dedicated to continually learning, evolving, and challenging ourselves to create a more equitable and inclusive future. We encourage all members of our community to join us on this journey, as we firmly believe that diversity and inclusion are essential for a better, brighter tomorrow.