Customer Service/Claims Handling

Your new company
An established and successful business in Barnsley, looking for another Customer Service/Claims Handling person to join a team of 3.
Your new role
If you are looking for variety in a job then read on:- This role is a mix of administration and customer service, co-coordination of project managers, dealing with sometimes vulnerable customers, prioritisation, accurate data entry and much more. This is not a call centre, you will be working alongside insurance companies, contractors and policyholders, to arrange authorised work to be carried out on the land of domestic properties.

Duties:-

• Managing claims from cradle to grave
• Following strict procedures and delivering first-class customer service
• Building relationships with both internal and external stakeholders
• Promote honest feedback and actively improve procedures

This role will require experience in a fast-paced customer service environment. You will have a positive, can-do attitude and a genuine desire to develop your career.
What you'll need to succeed
Customer service and administration experience (ideally you will have used a customer relationship management system). You must have a keen eye for detail and work accurately at pace.
What you'll get in return
A great team environment, career development. Free parking, 28 days holidays (inc stats) rising after 3 years. Med Cash plan after 12 months plus life assurance.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk