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SalaryJob Tile: Customer Service Order Processor
Location: Wetherby - Office Based Role
Hours: Full Time
Salary: £25,000 - £29,000
Are you looking for the next step in your Customer Service career? We are recruiting for a global business who are seeking an experienced Customer Service candidate to help manage orders and provide a first-class service to B2B clients.
Due to location, your own transport is essential.
Responsibilities:
• Responding to client queries via phone and email
• Process orders, update clients and ensure SLAs are achieved
• Creating client invoices and reports
• Maintaining the CRM database
• Daily admin including coordinating orders with the warehouse department
Key Skills:
• Previous Customer Service experience, preferrable within logistics but not essential
• Ability to problem solve and manage your own workload
• Experience working to KPIs and SLAs
• IT skills including Excel, Word, Outlook
Benefits:
• Salary up to £29,000, depending on experience
• Monday - Friday hours, full time
• 20 days holiday, plus bank holidays
• Increased holiday up to 25 days depending on length of service
• Onsite parking
• Company Pension Scheme
Ref: 21308
