Our client based in Mitcham, Surrey are looking for a Customer Services Coordinator to undertake the following duties:-
General admin duties for the Sales & Marketing Team's including order entry processing, issuing list price quotations and maintaining / updating customer records in line with company compliance.
Respond to incoming communication (telephone / email) in a timely manner and maintain and update CRM allocated tasks.
Co-ordinate with Quality / Finance / Engineering teams to resolve issues e.g. accounts set up, account on stop, RGA customer related issues.
Informing and educating customers about the benefits of purchasing from our portfolio of products and answering any follow-up questions they have. Develop relationships with NEW & existing customers by providing support, information and guidance.
General administration - must have good IT abilities to include Word and Excel skills.
Excellent communications skills are essential to this role. Please note this job is fully based within the office Monday to Friday 9am to 5pm.
Pay-rate is £15 per hour. Starts Monday 11th March.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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