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SalaryLocation: Harlow
Salary: GBP29,000
Term: Permanent
Hours: Full Time (31 hours per week) / Shift including some weekends
We would love to speak to you if you are looking to work for a luxury brand that rewards their employees with 25 days holiday (+bank holidays), free parking on site, pension and generous allocation of luxury products. This role would be working from their newly purpose built facility.
The Role of Customer Services Team Leader:
- Lead by example and provide a 5 service
- Help with any issues you team may have
- Investigate all concerns and complaints and escalate with the CS Manager
- Support the team with assessing workloads and work flows
- Agree targets with the support of the Customer Services Manager
- Authorise credit or refund requests
- Ability to manage a customer service shift within a fast-paced environment
- Excellent customer service skills, accuracy and attention to detail
- Ability to spot trends and implement corrective action
- Experience in retail or service industry
- Salary: GBP29k
- Hours: 31 hours per week on a shift including some weekends
- Pension
- 25 day holiday & plus bank holidays
- Free parking
- Continuous training
- Working purpose built facilities
This vacancy is being advertised by RecruitAbility Ltd. The services advertised by RecruitAbility Ltd are those of an Employment Agency.
