Customer Support Administrator

Job Title: Administrator

This is an ongoing temporary role to start immediately

Location: NN4

Salary: £11.28 - £12.30 per hour dependent on experience

SF Recruitment are currently recruiting for a Customer Support Administrator based near Brackmills. You will be joining a small and friendly team. This will be a quick start for the right person.

• Are you a strong communicator with good people skills?

  Do you have strong IT and administration skills?

  Permanent role Mon- Fri 9am to 5pm with a 1-hour lunch break. Excellent benefits to include 25 days holiday and pension.
  This role will include talking and customer orders, administration tasks and account management.

  THE ROLE:

  • Talking to customers and dealing with queries via telephone, email, and online platforms with exceptional levels of customer service.
  • Account management and outbound calls
  • Data input using the CRM system
  • Coordinate courier deliveries for larger dispatches.
  • Record and generate invoices to high standards of accuracy
  • To provide support to other areas of the department as and when required.
  • Diary management and scheduling of engineers
  • To ensure the companies Health and Safety policy is adhered to.

  WHAT YOU LL NEED

  • Excellent interpersonal and communication skills both written and oral.
  • Proficient in Microsoft Office applications and good technical skills
  • Having the ability to continually learn, take on feedback, try new things, adapt, grow, and change with the business.
  • Strong organisation skills and being able to work as part of a team are key.
  • Ability to work flexibly to strict deadlines and under pressure.

  If this sounds like you, please do get in touch and hope to speak soon!

  For more information or to apply please email (url removed) or apply directly via this advert.