Address
Form of work
SalaryLocation: North West of England
Salary: £70,000 - £75,000 per annum DOE + benefits
As the Platform Manager, this position is responsible for overseeing the comprehensive implementation and administration of D365 solutions.
You as the Platform Manager effectively coordinates team activities, collaborates with stakeholders in IT and business Group Functions, and spearheads initiatives for continuous improvement to optimise the systems' value for the organisation.
Key Responsibilities:
- Supervise the holistic implementation and management of solutions, ensuring seamless collaboration and alignment with Partners, finance, commercial, HR stakeholders, IT change management teams, and other pertinent business functions.
- Collaborate closely with finance, commercial, and HR Subject Matter Experts (SMEs), Partners and IT change management teams to establish change management procedures, evaluate proposed changes, and orchestrate implementation activities across both Finance & Operations (F&O) and HR domains.
- Coordinate the efforts of the Solution Architect and release/test manager to ensure the integration of change management requirements into project plans, resource allocation, and deliverables across both F&O and HR platforms.
- Act as the primary liaison for finance, commercial, and HR stakeholders, Parners, IT change management teams, and other relevant stakeholders, facilitating communication, managing expectations, and resolving issues or dependencies related to change management.
- Conduct regular meetings and workshops with finance, commercial, HR SMEs, Partners, IT change management teams, and other pertinent stakeholders to assess proposed changes, discuss impact assessments, and synchronise implementation activities across both F&O and HR solutions.
- Provide stakeholders with system status updates and a roadmap of forthcoming enhancements.
- Advocate for a proactive approach to drive the utilisation of the D365 platform.
- Report in to ensure that IT Senior Leadership remains informed about system status and feature enhancements.
- Engage with Finance and HR function heads to ensure their satisfaction with system operations, enabling the Platform Manager to address any issues with appropriate support parties.
- Solicit feedback and input from finance, commercial, and HR stakeholders during change management reviews, leveraging technical partners' expertise and industry best practices to mitigate potential risks and dependencies.
