Data Support Manager

A leading London Market insurance firm is looking to hire a Data Support Manager. You will be responsible for supporting their new data platform. Ensuring data services are provided to the business in a reliable, secure and efficient manner. You will deal with support queries from the business and engage with the third-party vendors that cover the various different source systems that feed into their new data platform.

Key Responsibilities:

• Refine, develop and implement the Data Support strategy, aligning it with organisational goals and objectives.
• Incident and Problem Management: Lead the resolution of data-related incidents and problems, ensuring timely response and resolution according to defined service level agreements.
• Collaborate with stakeholders to understand data reporting requirements and provide support in data analysis and reporting activities.
• Work with application vendors and external partners to ensure the effective delivery of data-related services and solutions.
• Assist the Head of Data Governance to establish and enforce policies and procedures to ensure data integrity, security, and compliance.
• Help implement data quality standards and metrics, monitoring and improving data quality across systems and processes.
  

Key Requirements:

• Experience and qualifications in Microsoft Azure data technologies
• Good knowledge and hands on experience with DevOps and CI/CD pipelines
• Strong understanding of the agile process, ITIL framework and best practices
• Experience working with and managing third party vendors and suppliers
• Proficiency in data management concepts, including data governance, quality, and lifecycle management
• Deep knowledge of data-related technologies and tools, such as databases, data integration, and data analytics