Deli Team Leader - Moreton-In-Marsh

THE BAMFORD COLLECTION IS A GROUPOF CONSCIOUSLY MINDED LIFESTYLE BRANDS COMMITTED TO NOURISHINGAND NURTURING PEOPLE AND PLANET.

ABOUT THE ROLE

Due to internal growth, we are now hiring for our next Deli Team Leader at our Cotswolds farmshop. The Deli Team Leader is a crucial leadership role for the business, owning one of the highest traffic areas of the farmshop and a key focal area for Daylesford's food offering. You will use your people skills to lead and motivate a small team, ensuring the highest quality service is maintained and delivered to our customers. Working closely with our Production, Food Technical and Buying team, you will continuously improve our deli offering, showcasing our seasonal favourites and produce from the farm. Are you passionate about food and leading a team of foodies? This role could be for you.

RESPONSIBILITIES

FOOD:

• Live the farm' when conversing with guests
• Enthusiastically showcase your knowledge of the menu and produce
• Drive retail product knowledge in caf

SERVICE:

• Ensure every guest receives warm, efficient, and attentive service
• Coordinate the team to deliver the highest retail standards
• Resolve minor complaints on shift, ensuring the complaint handling procedure is followed correctly

OPERATIONS:

• Identify, prioritise and delegate tasks throughout the shift
• Lead opening/closing procedures of the store when required
• Organise in-store theme training
• Assist store management to ensure the store operates within all audit requirements
• Supervise consumables and stock levels, placing orders for at least one area

NUMBERS:

• Generate sales through service by engaging the team with regular sales incentive activities
• Support Retail Manager to drive weekly sales and influence the store's financial position
• Undertake daily banking and cash reconciliation when required

PEOPLE:

• Lead the team in the absence of the Retail Manager
• Create daily team briefs
• Delegate tasks to the team to ensure the smooth running of the department
• Create an environment to encourage a happy and motivated team

PERKS & BENEFITS

• Discounts: We offer a range of discounts on our products, treatments, and dining
  experiences from day 1.
  Volunteering Days: Employees are offered one paid day per year to volunteer with a
  charity of their choice.
  Private Medical: We offer subsidised private medical insurance through Bupa.
  Pension Scheme: Pay up to 9% of your salary into your pension each month; we
  contribute up to 4.5%.
  Life Assurance: We offer life assurance cover, equivalent of up to a year of your annual salary.
  Mental Health Support: Our Employee Assistance Programme provides 24-hour support, seven days a week.