Delivery Manager

About us

United Utilities (UU) is proud to be ranked in The Inclusive Top 50 UK Employers List. We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of and to belong to.

Our mission is to deliver high-quality water for a more prosperous, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society. We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities.

Joining us

We've got a lot to offer. You'll join a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution. These include:

• A generous annual leave package of 26 days, which increases to 30 days after four years of service, in addition to 8 bank holidays
• A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover
• A 20% performance-related bonus scheme, as well as recognition awards for outstanding achievements
• A GBP5,000 car allowance to support your travel needs
• A comprehensive healthcare plan through our company-funded scheme
• A relocation allowance of up to GBP8,000, subject to eligibility criteria

We are excited to offer you a flexible and hybrid working model that lets you balance your work and life. You can choose to work from our main sites close to Warrington, Manchester, Liverpool, Preston and Kendal, or from any of our other hubs across Cheshire, Greater Manchester, Merseyside, Lancashire and Cumbria. We want you to enjoy the benefits of working with us wherever you are.

The role

Are you looking for a rewarding career that combines your passion for leading large-scale and sustainable projects that benefit the environment and society? If yes, then we have an exciting opportunity for you at United Utilities (UU) as a Delivery Manager. You will lead our Capital Delivery project teams in North West England, UK and help us deliver elements of UU's Capital Programme.

As a Delivery Manager, you will be responsible for creating and mentoring project teams, ensuring quality, timeliness and alignment with our organisational vision, sustainability targets and our eco-friendly reputation. You will use your leadership skills to handle dynamic situations and influence strategies across various business contexts and key aspects of our capital programme. You will also collaborate with other experts to tackle challenges unique to our industry and contribute to our success and help UU achieve our goals.

In joining us, you will have full exposure to the organisation, our major contracts and our largest industry partners. Stakeholder engagement is vital for this role. You will therefore need to build strong working relationships, manage key internal and external stakeholders effectively and provide expert advice to our contractors and the wider enterprise, especially Ofwat, Environment Agency and various Non-Governmental Organisations (NGOs).

United Utilities offer dynamic and long-lasting options that will help you grow professionally and personally and you will have the chance to enhance your skill, knowledge and experience in a supportive and collaborative environment. If you are passionate about making a positive difference for the North West of England and want to join us on our journey of transformation, we would love to hear from you. Apply now and become part of the UU family!

Key accountabilities

• You will establish, lead and manage high performing multi-disciplinary teams who work together to achieve outstanding results and set project, change programme, or direction to deliver agreed outcomes whilst striving to deliver outcomes that meet or exceed expectations
• You will deliver projects and support project documentation and requirements within the performance/cost/time envelope. This includes looking for the most cost-efficient and risk-minimizing solutions to ensure customer satisfaction and project success
• You will collaborate with senior leaders and teams across the organisation to ensure they understand and agree with the programme objectives and expectations. At the same time, you will strive to provide them with the necessary support and guidance to help them achieve their own goals and deliverables within the programme framework
• You will achieve budget goals for all current and future accounting periods. Lead and ensure that the financial (and resource) profiles are aligned with the project schedule and the work breakdown structure (WBS)
• You will oversee building the Performance Measurement Baseline for our project/portfolio. This is a crucial task that will help us monitor and control the progress and performance of our work. You will need to integrate the schedule with the scope, cost, and quality baselines to create a comprehensive and realistic plan

Skills & experienceTo be successful with your application, you'll need to show that you meet the following essential criteria:

• Experience of leading and managing a project management team delivering complex portfolio projects
• Any of the following: APM PMQ/MSP/PRINCE2, MAPM ChPP or RPP, relevant Post-Graduate qualification i.e. MSc (Project Management), PLP or equivalent skills, knowledge and experience