Address
Form of work
SalaryExperienced Dental Receptionist required for busy dental practice working up to 37.5 hrs per week.
Performance
· Take ownership of the daily and weekly tasks to be completed by the reception team
· Support the promotion of patient choice, provide information about products, services, promotions, available finance options and oral health products
· Conduct regular system reviews to identify and action issues around debt, open courses, failed to attend appointments.
People
· Build and nurture great working relationships with the Clinical team
· Be actively involved in the smooth running of the practice by working well with your practice team
· Share your knowledge and experience with team members and undertake any suitable training to enhance your job role
Process
· Fill the diary and optimize appointment booking by using the principles of colour coded SMART diaries
· Take ownership for all aspects of money management including transmitting electronic claims daily (EDI)
· Comply with the mydentist health and safety policy and all relevant risk assessments including ergonomic
· Always adhere to mydentist policies and procedures
Patients
· Welcome patients whether it be in person or over the phone, establishing the reason for their visit/call and ensure they are treated in a friendly, courteous and professional manner always communicating information about waiting times
· Accurately update and protect patient information including on the patient electronic database
Job Types: Full-time, Part-time
Pay: £11.44-£11.53 per hour
Expected hours: No more than 37.5 per week
Benefits:
- Company pension
- Free parking
- Life insurance
- On-site parking
- Referral programme
- Store discount
Schedule:
- Monday to Friday
Education:
- GCSE or equivalent (preferred)
Work Location: In person
Application deadline: 06/05/2024
