Deputy Manager

Who we are…

Jubilee Hall Trust is an independent sports trust in central London that operates four fitness, health and sports centres and also delivers community programmes to build healthier communities.

Where you will be working…

A unique opportunity has arisen to join our flagship site, filled with history, based in the heart of Covent Garden. You would be joining a team full of people who have a passion for fitness, an obsession with inclusivity, with a productive approach to work, who are keen to be leaders in their field and on the cutting edge of product delivery and creativity, whilst supporting each other in everything they do.

What you will be working towards….

We are looking to train, mentor and develop the chosen candidate into a General Manager of the future, someone with a go getters attitude, looking to be the next industry legend.

Key Accountabilities

Increase user satisfaction and centre safety by ensuring that the facilities are maintained to a high standard. Whilst supervising a team to provide outstanding fitness services.

Duties required of the role include:

· Lead and develop the Fitness Team to be the best they can be at inspiring and motivating our members

· Support all staff in creating an atmosphere that stands out (friendly, inclusive, welcoming and memorable)

· Ensure all facilities are safe and available to our members

· To be the lead on the implementation of the Club’s Health and Safety Policy and to truly understand how important safety is to a business.

· Ensure cleaning standards are always kept at the highest level.

Characteristics required for the role include:

Essential

· Passionate about Health and Fitness Industry

· Self-motivated, assertive, and enthusiastic

· Enthusiastic about people

· Ability to lead and motivate a team

· Open to new ideas and self-development

· Excellent customer services skills

· Ability to handle customer complaints with tact

· Good organisational skills

· Able to make and stick to decisions under pressure

Desirable

· Able to manage and develop people

· Level 2 Fitness Qualification

· Knowledge of health and safety guidelines

· Experience in sale and marketing

Jubilee Hall Trust is an equal opportunity employer and we welcome applicants who, though may not possess all qualities from our list of criteria, are able to embody our five values (Passionate, Inclusive, Productive, Enterprising and Supportive) and display the potential to develop into an excellent member of the team.

We believe that what we do makes a huge difference to the communities within and around our clubs and we believe the best way to do it is by creating inspiring, fun, friendly and motivational atmospheres to work and workout in.

Job Types: Full-time, Permanent

Pay: £26,000.00-£27,000.00 per year

Benefits:

• Company events
• Cycle to work scheme
• Employee discount
• Free fitness classes
• Gym membership
• Health & wellbeing programme
• On-site gym
• Referral programme
• Sick pay

Schedule:

• 8 hour shift

Work Location: In person

Expected start date: 20/05/2024