Deputy Service Manager

About Us:

We are one of the largest youth homelessness charities in the UK dedicated to providing support and opportunities for young adults experiencing homelessness. We believe in creating a positive and empowering environment that fosters resilience and growth. Click here for more information - !

Deputy Service Manager Role Overview:

As a Deputy Service Manager, you will support the Service Manager as well as line managing a team to ensure the accommodation service is delivered to an excellent standard ensuring the safe management of the service for staff and residents.

You will work at our Martha House service which is newly opened in Haringey and provides intensive and long-term support to 12 adults with complex needs. Experience in a supervisory role in a similar background would be advantageous.

Key Responsibilities:

• Ensure service compliance is upheld and contractual obligations are met
• Lead a team of staff providing support and guidance promoting good practice, problem solving, reflections
• Build and maintain relationships with stakeholders in the local community and representatives to enhance client-centered service delivery across agencies
• Deputise for the Service Manager when required and attend external stakeholder meetings such as contract reviews

Please note that this job opportunity is offered as a full-time (37.5 hours a week), permanent role. Kindly see attached job description for more information about this great job opportunity.

What We Are Looking For – Person Specification:

• Experience in a supervisory role ideally working with clients with complex-needs or a charity background
• Excellent communication skills and the ability to build relationships with internal and external parties
• Comprehensive knowledge and understanding of safeguarding, risk assessments and support planning
• Commitment to EDI, professional boundaries and effective collaborative working

Note:

Applications submitted without a supporting statement and/or after the closing date and time stated will not be put forward for shortlisting. In addition, an enhanced DBS disclosure will be required. Our recruitment checks, induction and ongoing support and supervision reflect our commitment to safeguarding our clients.

Applications:

Please apply via the Depaul website only by Friday 15th March 2024 at 23:59, unless you have specific requirements for an alternative application submission. If you do, please contact the Recruitment team on .

We kindly request no contact from unsolicited recruitment or media agencies.