Deputy Supported Housing Manager

Supported Housing Deputy Manager

Spelthorne

Permanent full time position 37.5 hours per week

£30,973

Metropolitan Thames Valley Housing (MTVH) is a visionary organization committed to providing homes and fostering vibrant communities. With 57,000 homes, over 120,000 residents, and a focus on People Powered Living, we collaborate with partners to make a positive impact on housing.

 We are seeking a dynamic Supported Housing Deputy Manager to lead an intensive housing management and resident support service at two residential developments in Staines, working on behalf of Spelthorne Council. This critical role involves managing day-to-day operations, ensuring regulatory compliance, and delivering excellent customer service.

Key Responsibilities:

• Oversee operations at two residential developments.
• Provide top-notch customer service and support for homeless adults and families.
• Ensure compliance with regulatory and contractual commitments.
• Lead and manage teams to achieve desired outcomes.
• Utilise expertise to positively influence and support the team in delivering high-quality services.
• Collaborate to shape the future success of the business.

Requirements:

• Previous experience working with homeless adults and families is essential.
• Proven experience in team management.
• Demonstrated knowledge of supporting diverse customer needs.
• Availability to work a 37.5-hour week, including weekends.

 Joining MTVH means exposure to a fast-paced environment with comprehensive in-house training to develop and utilise your skill set.

 If you're interested in this role, review the attached Job Description for detailed information. If it aligns with your career goals, click 'apply now' to submit your up-to-date CV. For more information, contact us at .

Our Commitment: At MTVH, all employment decisions are based on business needs, job requirements, and individual qualifications, without discrimination. We are proud to be recognized by Disability Confident for our commitment to providing fair and equal opportunities for all applicants.

To meet our commitment to providing safe, high-quality services to our customers we will complete an enhanced background check with the Disclosure and Barring service, which will include a check of the Enhanced Adult & Child Barred list once an offer of employment is made. A new check will be completed every three years.

Please note :- we do not currently offer visa sponsorship.

What’s in it for you?

Our benefits include:-

• 28 days annual leave plus 8 bank holidays (pro rata for part time) per year
• 2 volunteering days per year for things like helping out in local communities
• An additional ‘Beliefs day’ once a year to have an extra a day off
• Enhanced pension with matched contributions of up to 9%
• Life assurance cover 3 x your salary
• Health cash plan scheme for your everyday healthcare needs which you can add your family members too
• Tenancy deposit – interest free loan to help with rental deposits
• Access to extensive learning and training opportunities with Wisebox platform
• Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues
• Career progression across the organisation with our mentoring programme and apprenticeships
• We are committed to the wellbeing of our colleagues and support this as an organisation

About us

Learn more about our benefits and organisation by viewing our attached document

Our promise

Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ‘Serving people better every day’ to educate, support and develop all of our diverse employees and the communities that we serve.

We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other’s wellbeing.

Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together!

We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.