Employment Law Advisor – Member Contact Centre & Helpline - Prospect Trade Union
1 x Permanent position
1 x 12mnths FTC
Salary £33,719 (plus inner London weighting of £3,160)
Location: London (hybrid)
Prospect is the trade union of choice for over 150,000 professionals, specialists and managers from across the UK. Our members vary from nuclear physicists and engineers to film directors and cinematographers – with many more in between. For each of these members we provide advice, support, and representation. Join us and you can make a real difference to the lives of working people.
What’s the role?
Employment Law Advisor – Member Contact Centre & Helpline
35 hours per week. Working hours are between 8:00am-6:00pm on a shift basis.
As an Employment Law Advisor within our Member Contact Centre, you'll use your professional attitude, communication skills and customer service experience to deliver an excellent service to Prospect members.
Your role will be widely varied from updating member records to providing support and advice on a broad range of employment issues. You’ll need to have an empathetic and understanding manner and be able to work confidently with our members to ensure Prospect delivers world class customer service.
This is a great opportunity to join Prospect at an exciting time with plenty of room for long term progression and development.