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Form of work
SalaryOur client, a premier flow computing company focusing on custom metering control systems for the oil and gas industry, is in need of an Engineering Support Manager. This role is central to managing service activities across the EMEA region, requiring a leader who can maintain excellence in customer service and team management.
Your Role:
- Lead the management and renewal of support contracts, aiming for maximum customer retention and profitability.
- Act as the principal customer liaison, delivering tailored solutions with a professional demeanor.
- Manage and mentor the service team, upholding the company's standards for quality and efficiency.
- Strengthen customer relationships through effective communication and strategic engagement.
What We’re Looking For:
- Exceptional managerial and multitasking skills, with a proactive approach to problem-solving.
- A strong customer focus, with the ability to prioritize tasks effectively and meet tight deadlines.
- A degree in Control Engineering or equivalent experience, with a comprehensive understanding of control systems and a robust IT background.
What We Offer:
- A salary range of £40,000 - £45,000, plus a 5% annual bonus.
- An opportunity to lead within a globally recognized company at the forefront of their industry.
Lead With Us at the Forefront of Innovation. Apply Now!
