Executive Hospitality Manager

Job Introduction A great opportunity has become available for a professional Executive Hospitality Managerto be based within our client’s global headquarters based at Waterloo. This is where all Executives /Board Members and CEOs are based.
Your focus will be to take responsibility for the management of our clients Executive Department on a day-to-day basis covering all services to executive floors and their onsite meetings/Events. Services include every aspect of floor from catering, visitor collection, special requests, and liaison with other Sodexo departments.
This will suit someone who is passionate about delivering a high-end 5* service, with excellent stakeholder and leadership skills. An events management background would be ideal. You will need to ensure all meeting room floors consistently meet expectations and present a 5-star service. This will suit someone who is passionate about and committed to driving excellence and working collaboratively; forward thinking and excellent client engagement will be key to your success. We are looking for someone who is confident and comfortable with delivering high end fine dining table service.
What you'll do:

• To be responsible for all day-to-day service to the Executive Floors and meetings
• Work with wider Hospitality team to ensure food service is to the required standard and team deliver to the agreed service and standards.
• Ensure Executives floors are always looking new and work with IFM team to maintain this level of appearance.
• Evaluate ideas for additional scope of work and additional services and recommend to the Hospitality Manager as appropriate.
• Ensure all services and events are managed according to customer expectations.
• Build a team of motivated and engaged employees who strive to give their best for Sodexo at every opportunity.
• Understand international etiquette and diplomacies. This is a highly confidential position which requires discretion.
• Executive Committee may require bespoke events and outside catering from time to time.
• Support the Hospitality Manager in the development of business strategy in line with current and emerging client needs.

For a full list of responsibilities please view the attached job description
What you bring:Essential

• Experience in an Executive environment, 5* relevant operation or similar
• Driven to excel in all areas of customer service.
• Understanding of confidentiality, professionalism, and engagement with key stake holders
• Must have finesse and be detail focussed.
• Knowledge and understanding of Health & Safety and regulatory requirements applicable to the industry.
• IOSH Managing Safely or equivalent.
• Industry acumen and knowledge of event management, good understanding of budget management and food service
• Confident in decision making and consulting with a diplomatic approach.
• Experience in supervising a team and problem solving.
• Highly presentable in all personal aspects at all times.
• Experience of working in an environment where compliance to standards is key
• Knowledge of IT systems

What we offer:
£42,000pa + excellent benefits package
Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer:

• Free First Class GYM onsite
• Flexible and dynamic work environment
• Competitive compensation
• Access to ongoing training and development programs
• Countless opportunities to grow within the company.
• Full training

We also offer Sodexo Discounts site promoting discounted mobile phone tariffs, savings across restaurant chains and days out, where you and your family can save money on everything from your weekly food shop to the latest cinema blockbuster and much more!
Ready to be part of something greater? Apply today!