Facilities Coordinator

Job title: Facilities Coordinator

Salary: Up to £30,000

Location: East Central London

Are you looking for a challenging and rewarding role in facilities management?

Do you have experience in delivering high-quality FM services to a corporate environment?

Do you have a customer-focused and can-do attitude?

If yes, then we have an exciting opportunity for you!

We are a leading business consultancy firm based in East Central London, and we are looking for a Facilities Coordinator to join our team. You will be responsible for providing various FM services to the business, its staff and its visitors, and supporting the Senior Facilities Co-Ordinator in managing the relationship between the core business and the FM providers.

As a Facilities Coordinator, you will:

• Support the development and implementation of changes to contracted services to improve service quality and reflect best practice FM
• Work with the Service Providers in pursuit of opportunities for mutual benefit, gain-share and innovation
• Assist with the monitoring, auditing and checking of the Service Provider’s quality management, performance monitoring and management information systems
• Ensure that the Service Provider monitors its own service delivery in accordance with its quality management regime
• Provide FM services such as cleaning, MFDs, FM helpdesk, vending and teapoints, stationery, printing and scanning, waste and recycling, pest control, washroom and washroom suppliers, storage, first aider, communication, health and safety, procurement and budgeting

To be successful in this role, you will have:

• At least 2 years’ experience in a similar role within FM
• At least 2 years’ experience of supplier / sub-contractor management with performance monitoring
• Good working knowledge of standards and legislation as applicable to the FM market
• Working knowledge of stationery and printed items, contract cleaning and reprographics
• Proven customer service skills gained in a corporate environment
• Broad understanding of soft services including mailroom, archiving, pest control and vending
• Numerate and literate, PC literate (Word, Excel, Outlook) and good presentation skills

Clear, courteous, assertive and confident manner, flexible and hard working, self-motivated and committed, good organisational skills, able to supervise, manage and motivate contractors and suppliers, ability to manage several tasks simultaneously to tight deadlines, ability to manage expectations and deliver against agreed targets, reconciling “can-do” attitude with realities of dealing with multiplicity of suppliers, diplomatic approach, remembering that “users” of facilities services are from a diverse background, able to communicate with personnel at all levels, both internal and external, adaptable and proactive, taking responsibility on own initiative whilst acknowledging level of authority

This is a full-time, permanent position with a salary of up to £30,000 per annum, depending on experience and qualifications.

You will also enjoy a range of benefits, such as pension scheme, health insurance, gym membership, flexible working hours and more.

If this position is of interest to you, please apply today with your most up to date CV and a cover letter to support your application.

We look forward to hearing from you!