Facilities/Reception Assistant

Facilities/Reception Assistant

We are seeking an approachable and efficient Facilities/Reception Assistant to deliver a wide range of facilities activities and provide excellent customer service to staff, visitors, and conference guests.

Closing date: 17 April 2024

Interview dates: TBA

Salary: £26,476-£ 28,905 Per annum plus benefits, depending on skills and experience.

Location: Canary Wharf, London

Hours: 35 hours per week, from 9.00 to 5.00, Monday to Friday

The Role

As a Facilities/Reception Assistant, you will work with the facilities Coordinator to ensure all hard and soft facilities management services work effectively. You will also offer administrative support to the facilities department and cover the reception desk when required.

The post holder will undertake reception duties such as welcoming visitors and contractors to the office, ensuring they are assisted in a timely and courteous manner. Maintaining a welcoming, warm, and professional manner when communicating with service users, clients, colleagues, and other professionals.

This role is subject to a basic Disclosure and Barring Service (DBS) check as part of our pre-employment due diligence.

The successful applicant will:

• Provide an exceptional Customer Service experience to site stakeholders, the office staff, and their guests, acting as a single point of contact for all enquiries they may have.
• Possess strong IT skills, including experience with Microsoft Office applications such as Word, Excel, PowerPoint, Outlook & SharePoint.
• Excellent organisational skills and the ability to prioritise workload.
• Ability to work independently and as an effective team member using own initiative and adapting to changing priorities.
• Have demonstrable experience of working with policies and procedures.

Benefits when joining our team

In return for their commitment and enthusiasm, employees can expect a rewarding and challenging work environment, good work-life balance and workload plus an excellent benefits package that includes:

• 30 days holiday (plus bank holidays) with the option to buy an additional 5 days.
• A choice between two pension providers: NHS pension scheme or Standard Life.
• Flexible working arrangements.
• Career breaks and sabbaticals.
• Private medical insurance, life assurance, season ticket loan, bike loan and many more.

About the GPhC

We are a respected regulatory body that regulates pharmacists, pharmacy technicians and pharmacies in Great Britain. We work to assure and improve standards of care for people using pharmacy services.

Our organisation has a long-term vision and a desire for highly skilled and specialist staff. We are committed to providing workforce learning and development opportunities.
Following the Covid-19 pandemic, we have adopted a hybrid working approach which combines office and home working. Staff are predominantly home-based and office attendance depends on the nature of the role and the requirements of the team.
We are proud of our diverse and inclusive culture and are committed to holding ourselves to the same standards we expect of others.

Applying for this role

If you feel you have the required experience and skills and would like to join us, please complete our application form, including the supporting statement section explaining how you meet each of the criteria for the role, and where you found out about this vacancy.

Please note that applications without a supporting statement will not be considered.

Please consult the knowledge and skills section of the job description document to help you prepare your application.

We welcome applications from all sections of the community
We are committed to promoting equality, valuing diversity and being inclusive in all our work as a health professions regulator.
As part of your application for this role, please complete our equal opportunities and diversity monitoring section. This is optional and you don't have to complete it; however it provides us with useful information for monitoring and reporting purposes and is strictly confidential. The information you provide on this form will not form part of any selection process and will not be shared with the selection panel.