Field Operations Manager

Job title Field Operations Manager Ref 37060 Division Operations TV & HC Location Camberley - GU15 3YL Contract type Permanent Full/Part-time Full-time Hours 36 hours per week Salary Offering up to £45,000 depending on experience and skills Job grade B Closing date 01/03/2024

The purpose of this role is to lead and develop a team of Technicians working on Waste Pumping Stations in the Home Counties South West area, base location would be Camberley STW.

You will be responsible for the day-to-day operation of your sites, delivering the planned maintenance program, responding to operational events, and delivering excellent customer service. In this role, you will also need to develop a strong working relationship with the maintenance projects team, network teams, key contractors, and other stakeholders.

Practical working knowledge of wastewater networks would be highly beneficial, allowing you to provide not only leadership to your team but technical mentoring as well.

What you’ll be doing as a Field Operations Manager

Your team will be responsible for the operation and maintenance and help with the day-to-day operation of our wastewater pumping stations. Each day can present its challenges and you will work towards achieving the highest equipment efficiencies.

• This role will involve managing a total of 15 technicians made up of Operators and mechanical, Electrical & ICA technicians.
• You will be responsible for driving continuous improvement – most notably in Health and Safety. Part of the role will be meeting operational, maintenance and customer-driven targets.
• Other factors of the role include conducting regular workplace audits on safety and quality of work, and developing, and driving team engagement.

What you should bring to the role

Are you experienced in leading a team of Field-based, Operational staff? Do you have a passion for improving Health & Safety?

• We are looking for someone with a proven record of achieving results through managing others and can deal with periods of increased activity.
• A good working knowledge of health and safety legislation is essential as well as knowledge of drainage systems and an appreciation of electrical & mechanical principles.
• You will be competent in IT & internal systems and can interpret and manipulate complex Excel spreadsheets.
• Due to the nature of this role, you will need to have a fully valid driving licence and be able to work in confined spaces.

What’s in it for you?

• Annual Leave: 26 days holiday per year increasing to 30 with the length of service. (Plus bank holidays)
• Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution.
• Once a year Personal Medical Assessments.
• Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.

Who are we?

At Thames Water, our purpose is crystal clear - to deliver life’s essential service so our customers, communities and planet can thrive.
Water is life’s great leveller. Every living thing needs it, every single day. From people to plants, birds to bees, farms to factories, we all need it to thrive, and we’re committed to taking care of it for us all.
But keeping water flowing is becoming harder. From scorching summers to wetter winters, extreme weather affects everything from our pipes to our local rivers. We must keep millions more kettles boiling, public services operating, washing machines spinning, showers running and more, so every drop is more precious than ever. Are you ready to play your part?

Working at Thames Water

At Thames Water, we recognise that people are at the heart of our business. To help us succeed in providing life's essential service, we need a range of skills and capabilities, representative of society throughout our business.

We seek to attract and retain a cultural mix of people who can offer different but complementary attitudes, values, talents, and knowledge. We understand the importance of appreciating and harnessing the unique skills, experiences, backgrounds, and differences that each individual brings.

Our over-arching diversity and inclusion aim is to ensure Thames Water is a diverse and inclusive great place to work. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.