Field Service Engineer - 2Nd Line - Milton Keynes

Field Service Engineer - 2nd Line - Milton Keynes

Onsite 5 days per week - 35,000 + 2,600 car allowance

Field Service Engineer require for a leading client based in Milton Keynes. My client is currently seeking a Field Service Engineer to come on board to provide support for Microsoft environments across various industries, including legal, real estate, logistics, manufacturing, and more. The role involves regular fieldwork to assist ongoing client projects, with the office-to-field-based ratio varying depending on client needs. Responsibilities include managing installations, maintenance, and troubleshooting of Windows 10/11 OS on laptops and desktops.

Key skills,

• Previous Field service experience
• Previous 2nd Line experience
• Manage responsibilities associated with installing, maintaining, and troubleshooting Windows 10/11 OS on laptops and desktops.
• Conduct administration tasks for server operating systems.
• Collaborate with RDS, Citrix, and Hyper-V technologies.
• Offer assistance for smartphones (Android & iOS), tablets (Android & iOS), printers, scanners, copiers, and other hardware devices.
• Administer Office 365, including tasks like user account creations, Azure AD, Exchange, etc.
• Oversee various Microsoft products such as Office, Teams, SharePoint, OneDrive, and MFA.

Field service deliverables,

• Deploying POS (Point of Sales) infrastructures in catering environments for large-scale corporate clients, offering support to the POS provider as needed.
• Setting up DSL & 4G-LTE Routers, Switches, WiFi Access Points, PoE injectors, and patching communication cabinets.
• Tackling issues with existing POS (Point of Sales) infrastructures.
• Troubleshooting DSL & 4G-LTE Routers, Switches, WiFi Access Points, and patching communication cabinets.
• Suggesting improvements and upgrades for current POS infrastructures.
• Conducting pre-installation site audits to collect data on demarcation points, cellular data coverage testing, communication room inspections, IT hardware installation locations, and cabling needs.
• Generating detailed client reports.
• Participating in project meetings via Teams.

Interested? Please submit your updated CV to Emma Siwicki at Crimson for immediate consideration.

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