Field Service Manager

The successful Field Service Managerwill lead a team of skilled Field Service Engineers. Guiding them towards successfully achieving all plans and Targets

The role will involve:

• Ensure that the Field Service Team are consistent in delivering a world class of service to our customers
• Confirm that all employees are striving towards the SLA and KPIs set
• Take responsibility for the development and provision of a high standard of customer communication
• Provide consistent and clear direction for the team, supporting them when required
• Promote teamwork by maintaining a positive attitude and supporting the concept of one company to our customers

To be successful in this role of Field Service Managerwe would love to speak to anyone who has experience of:

• DHF - Door & Hardware Federation
• ADSA or ADIA - Auto Door Suppliers Association
• BS7036 / BSEN16005:2012
• T Skills Inc: Microsoft Packages: Word, Excel, Outlook & CRM type systems.
• Management of Field Service
• Door industry Knowledge (Preferred)

ACS are recruiting for a Field Service Manager. If you feel that you have the skills and experience required in this advertisement to be a Field Service Manager, please submit your CV including an outline of your experience as a Field Service ManagerIt is always a good idea to include a covering letter outlining your experience as a Field Service Managerwith your application as this will enhance your chances of selection and improve your prospects of landing Field Service Manager role you desire.