Field Work Resource Team Member

We are Calisen. We own and manage essential energy infrastructure assets that offer smarter energy for all.
Through smart metering, installation, data services, EV charging infrastructure, and the electrification of heat, we’re creating a more sustainable future, bringing smarter energy to all in conjunction with our core business values. Calisen is in an exciting and strong position where we are seeing growth and development in all areas of the business, and we now have an exciting opportunity to join us as a Senior Allocator working within our Field Work Resource Team.
The Senior Allocator role entails overseeing a team of up to 12 employees in the Field Work Resource Team, ensuring that all members meet their targets and adhere to supplier service level agreements (SLAs). This involves managing the maintenance of operative's routes and Truckstop's routing software to optimise cost-effective routes that contribute to meeting supplier performance SLAs. Additionally, the position involves providing support to Field Managers and the MOP Scheduling Team Leader and MOP Scheduling Manager by ensuring they have access to accurate reporting and information necessary to fulfil their responsibilities.
This is a 12-month secondment position, covering a period of maternity leave. You’ll be working full-time, 37.5 hours per week, with shifts between 7am – 5pm. Our hybrid set up offers you the flexibility to work from home, with the requirement to be present at our Wigan office a minimum of two days a week. In return, you’ll receive an annual salary of £24,453!
What we are looking for
• A solid educational background (at least GCSE level).
• Experience in allocation/scheduling, customer-focused work environment, and Team supervision.
• Have a good understanding of the metering industry and the suppliers you will be working on behalf of.
• Computer literate with the ability to operate Microsoft Office like a pro.
• Superb communication & people skills, especially when dealing with internal & external customers.
• You’re a team player with a knack for collaboration while also able to shine and show initiative.
• Excellent organisational and administrative skills.
Calisen is proud to be a Real Living Wage paying employer. We believe in the inherent value of our colleagues, and it is our commitment to provide fair and competitive pay that reflects the real cost of living. We understand that when our Team Members are compensated fairly, it not only enhances their well-being but also contributes to a positive and thriving workplace.
Calisen is committed to providing a diverse, equitable, safe, and inclusive environment as we bring smarter energy to all. The more diverse our teams’ backgrounds, experiences, and ways of life, the stronger our business and relationships with our customers will be. Individuals are welcome to apply to our open positions regardless of age, gender, race, religion, belief, sexual orientation, marital status, neurodiversity, and physical ability.
We are a Disability Confident Employer and happy to consider any reasonable adjustments that candidates may need during the recruitment process, and you will be asked whether you require any during your application.
Please note that all successful applicants will undergo relevant employment reference, background, financial and criminal record checks, appropriate for the role offered.