The Role:
• Ensure good customer outcomes based on ensuring customers have the right monies and right units allocated to their account in a timely manner
• Promote and embrace a culture of continuous improvement; being open and proactive to improvements.
• Actively participate in the development and ongoing maintenance of the team’s processes, policies, procedures and standards to reduce unallocated monies, and reduce the time monies are unallocated.
• To assist with the analysis of bank accounts including multi-currency transactions
• To submit corrective deals to be signed off by Team Leader to ensure unallocated monies are invested correctly
• To complete monthly cash reconciliation analysis detailing monies in / monies out, minimizing unallocated monies and the ageing of monies
• Provide the Administration team with monthly reporting detailing the outstanding cashbook balances and to assist the Administration teams with queries relating to the cashbook balances
• Provide reporting on actions taken and impact of the actions
• Maintain accurate data on the core administration system
• Maintain the reconciled position between the bank account, the core administration system and the investment manager
The Requirements:
• Strong numerical skills with a high level of accuracy and an eye for detail.
• Knowledge of Microsoft packages and good IT skills; thorough knowledge of Microsoft Excel is desirable
• Self-motivated and enjoys problem solving.
• Clear and effective communication skills - verbal and written - to internal colleagues and customers
• Excellent organisational skills, able to priorities key tasks and focus on delivering them
• Flexible approach and positive attitude and communication style
• Ideally would have (but not essential) experience of dealing with money purchase (DC) pension schemes