We have a unique opportunity within our AML Operations Team for a talented and ambitious individual to join our mission to protect the Society against Economic Crime team. As a High Risk Relationship Consultant, you will be responsible for overseeing and approving high risk customer relationships, escalating higher risk relationships to senior stakeholders across the three lines of defence in line with society approval model and present findings at review forum.
You will also need to undertake thorough investigations into external and customer related Financial Crime across the Nationwide group, incl. third party administrators.
This role is in a department with an outstanding reputation, captivating subject matter and industry leading results that will see you work alongside advanced detection systems, reacting to ever changing methods of Financial Crime, whilst striving to deliver exceptional member experience. The Economic Crime department are responsible for protecting Nationwide and its members from all types of Financial Crime, including; money laundering, terrorist financing, sanctions and bribery and corruption.
At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.
For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, at one of our offices. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here.
You will be expected to work from one of our admin centres in either:- Dunfermline, Threadneedle Street - London, Sheffield, Swindon, Northampton, Bournemouth or Wakefield twice per week.
If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.
What you’ll be doing
- Undertake investigations of higher risks relationships and Financial Crime suspicion, documenting findings to make accurate recommendations and decisions.
- Oversee and approve high risk customer relationships in line with societies delegated approval matrix.
- Present to senior stakeholders at the appropriate review forum.
- Maintain subject matter expert knowledge of Financial Crime to appropriately lead approval of customer risks assessment outcomes.
- Conduct evidentiary gathering with stakeholders and customers to support relationship classification.
- Provide input on how we adapt our processes to align to the changing landscape of Financial Crime regulations and legislation.
- Consult with the operational teams to identify process inefficiency and performance management issues.
- Identify opportunities to continuously improve and support operational business readiness and change activities to ensure department is set up for success, managing customer risk in line with internal policies and regulation.
- Manage both internal and external audit reviews and discussions with regulators and other oversight functions will be a key part of the role.
About you
As a minimum we require:
- Proven strong recent AML experience (in Enhanced Due Diligence)
- Existing ICA qualification (or equivalent) or to be completed within first 12 months in role
- Communicate with internal and external stakeholders of all levels
- Excellent investigation experience, attention to detail and decision-making skills with the ability to work in a pressurised environment
- Strong record keeping and writing ability as well as good experience producing case reports to present findings and decisions.
- Ability to share best practice with colleagues.
- Ability to influence at Senior level and experience in stakeholder management ensuring effective working relationship
Our Customer First behaviours are all about putting customers and members at the heart of how we work together. You can strengthen your application by showing the behaviours that resonate with you, and how you might have already demonstrated these.
- Say it straight - This is about being honest and direct with good intent and saying what needs to be said in the room. It’s also about being clear, precise, and using language that we and, importantly, our customers and members can understand.
- Push for better - This is about aiming high and constantly looking for better in how we work together and serve our customers and members.
- Get it done - This is about prioritising what will have the greatest impact, being decisive and taking accountability for delivering on the end-to-end outcome.
We know applying for jobs can sometimes feel like you’re sending an application into a black hole. We review each application individually. So, it’s a good idea to call out your most relevant experience on your application to give yourself the best chance.
The extras you’ll get
There are all sorts of employee benefits available at Nationwide, including:
- A personal pension – if you put in 7% of your salary, we’ll top up by a further 16%
- Up to 2 days of paid volunteering a year
- Life assurance worth 8x your salary
- A great selection of additional benefits through our salary sacrifice scheme
- Gympass – Access to a range of free and paid options for health and wellness.
- Access to an annual performance related bonus
- Access to training to help you develop and progress your career
- 25 days holiday, pro rata
What makes us different
Nationwide is the world’s largest building society. With over 15 million customers, we have a relationship with almost a quarter of the UK’s population. We’ve got the scale to compete with the big banks, but we’re not a bank.
As a building society, we’re owned by our members – that’s our customers who have their current account, mortgage or savings with us. It means we can do things differently to deliver our Purpose – Banking – but fairer, more rewarding, and for the good of society.
When you work at Nationwide, you can experience that difference for yourself. You’ll be part of a high-performing, purpose-driven organisation that offers rewarding career experiences and a highly competitive range of benefits to match. You’ll also be joining us at an important time as we seek to reach more and more people in the UK. We want everyone in the UK to know that they don’t have to bank with a bank. They can choose a modern mutual instead.
What to do next
If this role is for you, please click the ‘Apply Now’ button. You’ll need to attach your up-to-date CV and answer a few quick questions for us.
We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.
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