You’ll be the Director who ensures we embed, monitor and improve our risk controls so our Consumer businesses are protected from Financial Crime whilst still being innovative and forward thinking for our customers and our business growth priorities.
You’ll be a credible advisor to our leadership, a street-wise operator who knows the latest Financial Crime threats, and a leader that mobilises action through hearts and minds as well as an operational performance metric or risk score.
You’ll direct large scale Financial Crime teams focussed on risk management and operations in the 1st line of defence, and you’ll be a member of the Leadership Team of the Customer Specialist Support function which is home to c.10k of our colleagues.
When we think of this job we think of the saying ‘not all heroes wear capes, some just hold the door’. If holding the door against Financial Crime motivates you, and you want to bring all your expertise, energy and enthusiasm to the largest financial services company in the UK, please read on.
- Lead a large risk and operational team that constantly evolves and drives the right controls and risk outcomes within our business areas.
- Anticipate and respond to changes in the Financial Crime environment, and what this might mean for our business including constantly looking to improve the way we work.
- Lead the advancement of our ‘big ticket’ initiatives including an uplift in our anti-money laundering efforts, which has visibility to a senior audience.
- Champion improvements to how we most effectively engage with customers when investigating potential Financial Crime.
- Help and enable our Consumer businesses to grow and change whilst protecting from the harms of Financial Crime using your knowledge and expertise.
- Be accountable for our Consumer businesses following the Group’s Economic Crime Policy, as well as the expectations and requirements set out by the regulator.
- Be accountable for ensuring the Financial Crime services in other parts of our Group are carried out to the same standards you set for our Consumer businesses.
- Help drive our advocacy for changes needed to protect the UK from the harms of Financial Crime.
- When it comes to Financial Crime and risk management, you’ve earned your stripes. This means you’ll have the technical skills to quickly understand control frameworks, assess if they are fit for purpose, and improve them.
- You’ll have been at the forefront of leading Financial Crime teams and the issues faced in the UK, and with that experience you can provide credible advice to our business leaders, whilst staying fresh to the latest industry trends and threats.
- You’ll have a proven ability to build, manage and lead an effective, high-performing risk function. One that is seen as an enabler of growth, rather than a ‘no’ function to be avoided.
- You’ll inspire your team with an emphasis towards purpose, constructive challenge, continuous improvement, and collaboration.
- You’ll be restlessly curious and externally focussed, searching out the latest technology and artificial intelligence tools that let us detect and control Financial Crime better than ever.
- You’ll know the detail of the latest legal and regulatory requirements, with an ability to simplify so people are focussed on the essential and important.
- You can create a strategy, but also change altitude from the 30,000 feet perspective right down to the systems and processes that need to work for strategy to lead to action.
- You’ll be clear that we’re here to make money, but in the right way. This means striking a balance between the bank’s interests, and those of our customers and the society we serve.
- You’ll always bring humanity to your decision making and have a strong ethical compass. This means we do the right thing by the people of Britain and NI and go home knowing we made decisions we’d be happy to explain to our loved ones, and the person we see in the mirror.