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Form of workIT Support Technician - 1St Line
This vacancy presents a great opportunity for the right candidate to join a dynamic, close-knit team of Engineers in an ever-growing company, looking to add to their team after a new contract win.
- £22,000 - £25,000 Salary
- Office Based
- Full time, permanent.
- Monday - Friday / 37.5 Hour Week H
IT Support Technician Overview
- Provide support to customers remotely and on site when needed.
- Troubleshooting and diagnostics.
- Work with any customers 3rd party providers to create and update support cases.
- Escalate and handover tickets when required.
- Complete hardware builds and repairs to client specification.
- Monitor client services so all systems are working as expected.
- Provide regular and relevant updates to customers throughout the support process.
IT Support Technician Benefits
- Up to £25,000 Salary
- Be part of a growing company with an established client base.
- 5 hour working week.
- Company pension scheme.
IT Support Technician Skill Sets
- Previous Experience providing IT support. (essential)
- Microsoft 365 experience (essential)
- Troubleshooting and Diagnostics (essential)
- Windows Workstations and Servers
- MSP Environment Experience - Advantageous but not essential
- Active Directory
Licenses and Registrations
- Full Clean UK driving license
- Access to car during working hours
- Clean DBS check
- Right to work in the UK
What Happens Next?
Please either apply by clicking online or emailing me directly to . For further information please call me on . By applying for this role, you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only. Also feel free to connect with me on LinkedIn, just search Steffan Jones. I look forward to hearing from you!
