Address
Form of work
SalaryAre you passionate about delivering exceptional IT service support?
We're looking for a dedicated individual to join our team and provide timely solutions to a variety of IT issues and requests across our Amesbury distribution centre. If you thrive in a fast-paced environment and enjoy problem-solving, we want to hear from you!
Package- £36,000 per annum
- Based at our Southern Distribution Centre in Amesbury, Wiltshire.
- 28 days paid holiday per annum, rising to 33 days upon 5 years’ service (inclusive of bank holidays)
- Contributable Company pension scheme
Employee benefits:
- MyHB employee benefits platform with access to:
- Retail and leisure discounts plus hundreds more
- Free Financial Advice
- Bank your savings into an ISA
- 24/7 confidential counselling and advice line
- Low cost voluntary insured health plans
- Onsite canteen
- 10% store discount
- Access to social and sporting events
- Free car parking
- Death in Service Benefit (subject to 12 months complete service)
- Long Service recognition scheme
- You will log and triage all IT service issues and requests.
- You will resolve IT problems and hardware issues in accordance with our IT service levels.
- You will manage IT issues and requests specific to IT specialists and 3rd parties.
- You will develop & maintain processes and procedures to assist in resolving IT issues.
- You support and assist colleagues on IT project implementations e.g. upgrades, new equipment roll-out.
- You will do daily system checks to review system performance, security and availability of our infrastructure & key ERP (AS400) automated business processes.
- Experience and knowledge of network security & infrastructure, ERP (preferred AS400), desktop systems and applications, mobile device management
- Experience of dealing with technical teams.
- Experience of dealing and communicating with 3rd party IT service providers.
- Experience of implementing business improvement initiatives.
TJ Morris Limited trading as Home Bargains is a privately owned family run discount retailer selling top brands at the lowest possible price on the UK high street.
Having started 45 years ago in Liverpool our customers continue to be at the heart of everything we do and throughout our 600 stores we have over 5 million customers each week.
With plans to increase our store portfolio to 1,000 stores throughout the UK we are a fast-paced retailer opening 50 stores a year (nearly one every weekend) - and we wouldn't have it any other way!
