Flights and Logistics Coordinator

MS456 - Flights and Logistics Coordinator
Location: Cirencester
Salary: GBP25,000 per annum (pro-rata FTE)
Overview: First Military Recruitment are currently seeking a Flights and Logistics Coordinator on behalf of one of our clients.
You will take responsibility for the flight procurement process, building on the current approach and adding expertise and efficiency to meet quality and financial targets. There is the option for this role to be full time or part time (4 days minimum). This role also offers hybrid working from home & in the Cirencester office.
Our client encourages applications from ex-military personnel however all candidates will be given due consideration.
Duties and Responsibilities:

• Lead the procurement process for flights for all group trips.
• Meet agreed budget targets and contribute to the budget forecasting process.
• Maintain positive and professional relationships with flight provider partners.
• Liaise with colleagues to ensure accurate and timely decision making.
• Lead on invoice payment, ticketing obligations and passenger list admin.
• Liaise with partners and insurance providers to claim for delays or cancellations.
• Quarterly data and financial reporting to meet ATOL requirements.
• Lead the procurement process for group equipment such as t-shirts, learning journals, first aid kit items and safety equipment.
• Maintain the equipment stock levels and manage distribution/returns for each trip.
• Liaise with colleagues to ensure smooth planning and delivery of the operations cycle.
• Support the wider team to provide high quality customer support via phone calls, emails etc especially in the final weeks before departures.
• Represent the company at industry events and meetings.
• Other administration tasks as required such as payment processing, participant data administration and contracting.

Skills and Qualifications:

• Experience in market analysis, purchasing, negotiation and meeting budgetary targets.
• Excellent time management skills ability to work to tight deadlines without direct supervision.
• Team player, happy to work in small business where everyone has to be hands on .
• Positive, flexible, and a proactive problem-solver.
• Prior experience with an expedition company or within the travel industry.
• Excellent administration skills and attention to detail.

Desirable:

• Confident working remotely as part of a team using MS365 tools.
• Experience working collaboratively with CRM software.
• Experience researching and negotiating exclusive discounts.

Benefits:

• 22 days annual leave per year, plus extra holiday between Christmas and New Year.
• Personal development training courses, and overseas travel opportunities.
• Annual bonus on meeting agreed KPIs.
• Time off in lieu (TOIL) policy.
• Private healthcare and workplace pension.
• Full time or part time option (4 days minimum).
• Hybrid working from home and the Cirencester office.
• Excellent promotion opportunities in an expanding company