Floating Support Team Manager

Are you passionate about making a meaningful impact in the lives of young adults facing homelessness? Join our dynamic team as a Service Manager (Floating Support – West London) in Depaul UK, where you will play a vital role in supporting and empowering individuals on their journey towards independence.

About Us:

Depaul UK is UK largest youth homelessness charity dedicated to providing support and opportunities for young adults experiencing homelessness. We believe in creating a positive and empowering environment that fosters resilience and growth. Click the link for more information -

Role Overview:

We are searching for someone with excellent leadership skills to join us at our service in West London as Service Manager (Floating Support). You will oversee our service that is based in Brent, including Ealing, Hammersmith & Fulham, Harrow, Hillingdon, Hounslow and Kensington and Chelsea.

You will support our clients (caseload of up to 64 clients) who have slept rough or are sleeping rough, who have been supported by partners into their own tenancies. The aim of the service is to support clients to sustain their tenancies and:

• • Develop and maintain the skills to live independently
  • Manage finances including access to benefits and debt advice
  • Access a range of services and community facilities to meet their needs, including health care, treatment, mental health support, advocacy, Floating Support, befriending and social and leisure activities
  • Build on their individual strengths and assets to achieve the outcomes that matter to them in their move to independence and improve health and wellbeing.

Key Responsibilities:

• Ensure the service meets its contractual requirements
• Maintain staffing levels to deliver the service
• Work with the Area Director to manage the team and deliver the service.
• Deal with clients who need help or advice, either by phone or on a drop-in basis.
• Monitor all support being provided to the clients, and provide direction where appropriate.
• Work closely with commissioners, other statutory and voluntary partners to develop the service and offer to clients further.

Please note that this job opportunity is offered as a full-time (37.5 hours a week), permanent role. Kindly see attached job description for more information about this job opportunity.

What We Are Looking For – Person Specification:

• Able to work on own initiative providing leadership to the team but at same time able to exercise sound judgement in knowing when to consult with line management
• A clear understanding and ability to implement risk management, information sharing and data security arrangements.
• Awareness of and commitment to equal opportunity and diversity practise. Ability to promote and implement diversity practice and policies and treat colleagues and clients fairly and with respect.
• Experience of helping people who have experience or are at risk of homelessness with setting up benefits and maintaining their accommodation

Note:

Applications submitted without a supporting statement and/or after the closing date and time stated will not be put forward for shortlisting. In addition, an enhanced DBS disclosure will be required for this post. Our recruitment checks, induction and ongoing support and supervision reflect our commitment to safeguarding our clients.

Applications:

Please apply via the Depaul website only by Monday 11th March 2024 at 23:59, unless you have specific requirements for an alternative application submission. If you do, please contact the Recruitment team on .

We kindly request no contact from unsolicited recruitment or media agencies.