Forward Support Engineer

INSIDE IR35

Location: Stafford (Hybrid working)

Duration: Intially 12 Month Contract

Rate: £46.39 per hour umbrella

Key Deliverables:

· Local Helpdesk Facility (Incident, Problem & Query management)

· Technical Support to MoD and internal customer (H/W, S/W and Set-up/Set to work)

· Fault and Incident Report screening through experience, with support from Christchurch Engineering

· Customer interaction & Liaison

· Management of Modifications/Upgrades

· Metrics capture/collation/reporting for helpdesk, equipment availability and utilisation

· Local management of office including SHE, security and helpdesk manning

Key Skills / Experience:

· Military (Land and/or Air) communications systems and operational concepts

· Secure IP based solutions including CISCO routing products, and radio communications equipment

· Service Support

· Valid UK driver's licence