Freight Operations

Job Title: Freight Operations

Location: Birmingham

Salary: £25,000 - £35,000 per annum

Job type: Full time - Permanent

About us:

We are Quality Freight Services Ltd. A leading logistics company providing freight solutions globally. We have a national presence through 18 branches across England, specializing in air, sea, and land freight.

Our mission is to provide efficient and bespoke freight solutions globally, ensuring a hassle-free experience, redefining logistics with innovation, adaptability, and a personalized touch that exceeds expectations. Despite our growth, we remain small enough to prioritize personalized service for our valued customers.

Job description:

This role is office based and would require an initial focus on handling sea, air and road freight shipments from end to end. You will also be involved in commercial activities such as quoting and following up with clients. The expectation will be to always provide a personal and professional service.

As an Operational Clerk at Quality Freight Services, you will play a crucial role in the smooth operation of our freight forwarding services. We are looking for candidates with one to two years of experience in the freight forwarding or freight operational industry. The successful candidate will be responsible for the following key tasks.

Main responsibilities:

• Obtain quotes for freight shipments
• Create job orders and manage the logistics of shipments
• Liaise with suppliers and customers to coordinate transportation
• Generate invoices and assist with order processing
• Handle customs requests for our in-house team
• Demonstrate a strong understanding of import and export procedures
• Build and maintain excellent working relationships with customers and suppliers

What are we looking for:

• Experience in either Road, Air or Sea freight is essential for this role
• 1 to 2 years of experience in the freight forwarding or operational industry
• Proficiency in obtaining quotes and job order management
• Knowledge of import and export procedures
• Experience in handling customs requests
• Strong interpersonal skills for building customer and supplier relationships

Benefits:

• Company Laptop & Phone
• 20 days holiday + bank holiday. After 2 years' service you will get 2 extra days, then rising by 1 day each year thereafter to 30 days (max)

This Job description is not exhaustive but outlines the main requirements.

Please click on the APPLY button to send your CV for this role.

Candidates with the relevant experience or job titles of; Operations Executive, Operations Manager, Export Coordinator, Freight Coordinator, Freight Manager, Export Manager, Cargo Manager, Freight Administrator, Operational Clerk, Freight Management Supervisor, Cargo Management Supervisor, Customer Services Administrator, Client Services, will also be considered for this role.