Address
Form of work
SalaryJob title: Customer Support
Location: Carrington
Salary: £25k + company bonus and benefits
*MUST BE FLUENT IN FRENCH, AND ADEQUATE SPANISH*
Summary:
Join this dynamic and growing business as a French & Spanish Customer Support Advisor for a learning journey. You'll provide proactive support to their French/Spanish Commercial Manager, ensuring exceptional service to their customers. Comprehensive training provided across departments.
Responsibilities
- Assist customers professionally.
- Coordinate sample production.
- Maintain effective communication.
- Process orders accurately.
- Generate necessary documents.
- Support marketing efforts.
- Resolve customer issues.
- Upsell and support sales.
- Continuous learning.
- Collaborate with departments.
Qualifications
- 1+ year office-based Customer Support experience.
- Proficiency in Microsoft Office.
- Native-level French, English fluency; Spanish preferred.
- Interest in manufacturing.
- Strong problem-solving skills.
- Excellent communication.
- Ability to thrive in a fast-paced environment.
Benefits
- Tailored training.
- Quarterly team lunches.
- Long-term service awards.
- Workplace pension.
- Early Friday finishes.
- Additional leave.
- Employee recognition.
- Fresh fruit daily.
- Private healthcare options.
- Free flu vaccinations.
- Cycle to work scheme.
- Social activities involvement.
