AddressRef: 134FR
COMPANY PROFILE
Our client is a well-established British company with international business with suppliers and clients all over 50 countries.
RESPONSIBILITIES
French speaking Customer Support Administrator
Salary: Up to £25,000 p.a.
Location: Manchester, Greater Manchester
At commutable distance from Bury, Bolton, Rochdale, Wigan, Warrington, Liverpool, Preston, Accrington, Leigh, Stockport, Wilmslow, Altrincham, Hyde, Northwich, Manchester, Lancashire, North West, Cheshire, Merseyside
Ref: 134FR
Main duties:
To be the first point of contact for customers and delivering the highest standard customer experience.
The Role:
- To create and maintain a strong relationship with new and existing customers
- To check all of the relevant information and process orders
- To provide quotations and pro forma invoices
- To maintain information on the company database
- To support the business across all departments
- To create product spreadsheets
- To resolve product or service problems
- To promote sales via phone and emails
- To occasionally attend international trade shows
CANDIDATE'S PROFILE
- Fluent in French (written and spoken)
- Previous experience in customer service, sales or export support within Manufacturing company or B2B
- IT literate (MS Excel knowledge is essential)
- Knowledge of Microsoft Dynamics would be an advantage
- Excellent communication & interpersonal skills
- Confident, proactive & dynamic
SALARY
Up to £25,000 p.a.
Keywords
Customer Service, Inbound Call, Export, Customer Care, Advisor, Inbound Call Centre, Customer Support, German Speaking, Coordination, Administration, Sales, inside sales, Sales support, Export coordination, international Customer service, Customer Service Coordinator, Admin support, B2B, Microsoft Dynamics, French, Spanish
STATUS
Live
SALARY
Up to 25,000 p.a.
REFERENCE
134FR
LOCATION
Manchester
