Front Of House Assistant

We are looking for an enthusiastic, outgoing and adaptable individual to join our Front of House team from mid May. The Yard in Bath is an award-winning boutique hotel, coffee spot and bar.

The role offers a minimum of 18 hours per week, worked over day and evening shifts. Weekend availability is required. Candidates must be 18 or over. This is a permanent role and students will only be considered if they can commit to regular hours.

As a small hotel, the Front of House Assistant role is very versatile and requires you to work in multiple areas of the hotel. You will be working on reception and on the bar as well as doing light food preparation. The hotel bar serves cocktails, wines and beers so previous experience working in a bar and barista knowledge would be advantageous.

The ideal candidate will be able to confidently use their initiative when unsupervised, be adaptable and willing to learn. Alongside this, they must possess an outgoing personality and enjoy interacting with people. We are always striving to go the extra mile, making our guests feel welcome and wanting to return to us.

Shifts would be a mixture of mornings (08:00 - 14:00) and afternoons/evenings (14:00 - 20:00).

The job role will include (but is not limited to);

• Helping create a welcoming atmosphere and provide a warm welcome to people visiting The Yard. Providing excellent customer service to all our guests at all times.
• Mixing cocktails, making coffee and pouring drinks.
• Waiting tables in the bar area (including during breakfast service), serving drinks, ensuring guests are well looked after and needs are anticipated.
• General reception duties, checking-in / checking-out hotel guests, showing them to their rooms and dealing with general guest queries/requests. Answering the phone, processing and managing bookings and responding to emails. The candidate will be required to have a solid understanding of all hotel policies and regulations and must be able to work a computer.
• Light cleaning duties of the Front of House areas.
• Light food preparation (adhering to food hygiene practices).
• Ensuring the Front of House and kitchen area is kept clean and tidy in line with our daily standards.

Job Type: Part-time

Pay: From £11.44 per hour

Expected hours: 18 – 24 per week

Schedule:

• Day shift
• Night shift
• Weekend availability

Supplemental pay types:

• Tips

Experience:

• Hospitality: 2 years (required)

Work Location: In person

Expected start date: 10/05/2024