Front Of House Receptionist/Administrator

Front of House Receptionist (Part Time)

A fantastic opportunity has become available for a dynamic and proactive receptionist to work for a fast-growing and dynamic medical start-up in London.

A friendly, forward-thinking and collaborative company, we are looking for a professional, friendly and highly organised receptionistto support our team of doctors who work in the psychiatric field on a Saturday.

Locations: You will be based at 20 Fitzroy Sq, W1 but will also provide remote support for our clinics running out of 55 Harley Street.

Working Hours: The working hours are 9am – 2pm on Saturdays

Remuneration: £15 per hour.

The varied and busy role will include:

• Front of house patient facing interaction whilst managing active clinics
• Diary management and coordination of multiple psychiatrists
• Email management for multiple psychiatrists
• Telephone management - new enquiries and regular patients
• Managing post
• Shredding confidential information
• Invoicing and processing payments over the phone
• Uploading documents to cloud-based record system
• Managing and supporting repeat prescription requests and other patient requests
• Supporting the Practice Manager and Clinic Operations Manager with Health and safety and Facility audits

What we’re looking for:

• Minimum 1 years experience in a receptionist or administration role. Mental health experience is desirable but not essential
• Fluent English language skills
• Attention to detail required at the highest level
• IT literate/tech savvy with the ability to learn new systems quickly and efficiently
• Experience with G-Suite (Google Docs & Sheets, Gmail, G-Calendar, GoogleDrive etc.)
• Proactive and self motivated to work with autonomy as well as working well within a team
• Ability to provide 5* customer service at all times.
• Excellent telephone manner
• Ability to juggle a busy and varied workload with changing priorities.
• Discrete and able to deal with confidential and sensitive information.
• Mature manner

Benefits:

• Health Care insurance with added benefits once probation is passed
• Company laptop and iPhone provided
• 24 days holiday entitlement (prorated) per annum

Job Type: Part-time

Pay: £15.00 per hour

Expected hours: 5 per week

Benefits:

• Additional leave
• Health & wellbeing programme
• Sick pay

Schedule:

• Every weekend
• Weekend availability

Application question(s):

• Do you live within easy commuting distance to W1

Education:

• GCSE or equivalent (preferred)

Experience:

• Customer service: 1 year (required)
• Administrative experience: 1 year (preferred)

Language:

• English (required)

Work Location: In person

Expected start date: 01/06/2024