Company

London Psychiatry ClinicSee more

addressAddressLondon, England
type Form of workPart-time
salary Salary£15 an hour
CategoryAdministrative

Job description

Front of House Receptionist (Part Time)

A fantastic opportunity has become available for a dynamic and proactive receptionist to work for a fast-growing and dynamic medical start-up in London.

A friendly, forward-thinking and collaborative company, we are looking for a professional, friendly and highly organised receptionistto support our team of doctors who work in the psychiatric field on a Saturday.

Locations: You will be based at 20 Fitzroy Sq, W1 but will also provide remote support for our clinics running out of 55 Harley Street.

Working Hours: The working hours are 9am – 2pm on Saturdays

Remuneration: £15 per hour.

The varied and busy role will include:

  • Front of house patient facing interaction whilst managing active clinics
  • Diary management and coordination of multiple psychiatrists
  • Email management for multiple psychiatrists
  • Telephone management - new enquiries and regular patients
  • Managing post
  • Shredding confidential information
  • Invoicing and processing payments over the phone
  • Uploading documents to cloud-based record system
  • Managing and supporting repeat prescription requests and other patient requests
  • Supporting the Practice Manager and Clinic Operations Manager with Health and safety and Facility audits

What we’re looking for:

  • Minimum 1 years experience in a receptionist or administration role. Mental health experience is desirable but not essential
  • Fluent English language skills
  • Attention to detail required at the highest level
  • IT literate/tech savvy with the ability to learn new systems quickly and efficiently
  • Experience with G-Suite (Google Docs & Sheets, Gmail, G-Calendar, GoogleDrive etc.)
  • Proactive and self motivated to work with autonomy as well as working well within a team
  • Ability to provide 5* customer service at all times.
  • Excellent telephone manner
  • Ability to juggle a busy and varied workload with changing priorities.
  • Discrete and able to deal with confidential and sensitive information.
  • Mature manner

Benefits:

  • Health Care insurance with added benefits once probation is passed
  • Company laptop and iPhone provided
  • 24 days holiday entitlement (prorated) per annum

Job Type: Part-time

Pay: £15.00 per hour

Expected hours: 5 per week

Benefits:

  • Additional leave
  • Health & wellbeing programme
  • Sick pay

Schedule:

  • Every weekend
  • Weekend availability

Application question(s):

  • Do you live within easy commuting distance to W1

Education:

  • GCSE or equivalent (preferred)

Experience:

  • Customer service: 1 year (required)
  • Administrative experience: 1 year (preferred)

Language:

  • English (required)

Work Location: In person

Expected start date: 01/06/2024

Benefits

Health & wellbeing programme, Additional leave, Sick pay
Refer code: 3249168. London Psychiatry Clinic - The previous day - 2024-04-25 09:09

London Psychiatry Clinic

London, England
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