Fwa & Iot Engineer/Team Leader

About Us

We're on a mission to "Connect the real world with the digital world to improve lives”. To get there, we govern ourselves with a set of simple, yet powerful guiding principles.

We believe we make a difference to people’s lives.

We care about each other & our customers.

We challenge the Industry.

We deliver on our promises and have fun doing it.

What you will be doing

You will be expected to take responsibility for teams by:

• Providing leadership for an installation team, installing Business Enterprise, IoT and Fixed Wireless network Equipment to residential and business customers
• CAT5 & CAT6 termination, cabling and routing work
• M5 power beam and siklu works which includes alignments Configuration and maintenance
• Working at height
• PPOE/ POE switch experience
• Ensure team are professional and diligent whilst carrying out all aspects of IoT, Fixed Wireless & business enterprise installations
• Maintain positive, helpful and professional attitudes and behaviours at all times (Internal and External customers)
• Understanding of fixed wireless, IOT sensors and device installation and maintenance
• Ability to understand and produce detailed industry-standard level of installation documentation
• Achieve team targets, KPIs and ensure agreed activity levels are achieved.
• Adhere to Health and Safety legislation and company policies and culture code (Working at heights)
• Ensure the team maintain good attendance levels
• Flexible approach to team task allocations
• Organised with an analytical approach to problem solving
• Ensure all mandatory and professional training is completed within agreed timescales
• Carryout daily mandatory checks which include Van, tools and equipment
• Carry out on call work and associated duties
• Collaborate with other departments within Connexin e.g. FTTP and Fibre Network teams as required when cross functional work is required
• Contribute to good team working and delivering service objectives
• escalating any operational, safety, or other inappropriate actions or behaviours of the team to the line Manager

As well as being technical, this role can be physically demanding and requires plenty of manual work. Because of this, candidates need to be fit, strong and resilient.

Often you will be working outside in a wide range of weather conditions, so being the sort of person who can work in these environments is essential.

Key Responsibilities

Ensuring you and the team:

• Carrying out all aspects of Fixed wireless, IoT, Devices, Sensor and installations
• Ordering and stock management, e.g. Anixter
• Meet agreed activity levels
• Time management
• Maintaining tool kit e.g. clean and in good working condition
• Working in accordance to agreed safe working practices
• Incident reporting
• Maintain a comprehensive understanding of Fibre and IoT, Business Technologies and installation techniques, including troubleshooting to resolve any operational issues
• Escalating any operational, safety, or other inappropriate actions or behaviours of the team to the Line Manager
• Completing all mandatory training and professional training, as directed
• Resource management
• Maintaining customer satisfaction, resolve any concerns or issues
• Optimise productivity and performance of the team
• Contribute to good team working

Essential Qualifications

• Full Driving licence
• IPAF
• NRSWA
• CDM
• Working at Heights

Essential skills, experience and competencies

• Internal and external Cable installations (CAT5/6 and Fibre)
• Problem solving
• Working at a height
• Understands basic principles of all other engineering disciplines
• Splicing
• Following specifications and instructions with attention to detail
• Maintaining good team working and contribute to the delivery of service to meet customer requirements
• Leading a team
• Experience of working independently in all aspects of IoT, Devices, Sensors and Fibre installations and engineering, or equivalent
• Working alone and as part of a team
• Maintaining safe working practices
• Fulfilling a similar role

Desirable Qualifications

• Cat5 & CAT6 cabling and termination
• Industry Certification in Telecomms / FTTP installations
• G39 (Safety certificate)
• Networking Qualification
• Relevant Fibre Engineering Credentials
• Code Powers
• SafeDig
• EUSR Telecoms
• SA002 Safety Underground
• City & Guilds 3667-02 103 Fibre External Environments
• SA001 Safety Overhead including joint user poleification
• Leadership Qualification

Benefits

• Great Culture & Awesome People!
• 25 Days Holiday + Bank Holidays
• Enhanced Parental Benefits
• Employee Referral Scheme
• Birthday Day Off
• Flexible Working
• Bike to Work Scheme
• Volunteer days
• Company events & awards
• Medicash - Health cash plan
• Employee Assistance Program

Equality and Diversity

Connexin is committed to ensuring that all candidates for any role at Connexin are treated equally and with respect. We hire on the basis of “the right person for the role” and we never discriminate against any candidate on the grounds of :

• Age
• Disability
• Gender reassignment
• Marriage or civil partnership
• Pregnancy or maternity
• Race
• Religion
• Sex
• Sexual Orientation

We will endeavour to accommodate any request in respect of any disability needs that any candidate may have.