General Manager

Job role : General Manager

Location : Reading

Shift Pattern : Monday-Friday

Are you a dynamic individual with a big and personable personality, coupled with exceptional financial exceptional financial expertise? If so, we want you to lead our contract catering operation!

Houston & Hawkes have an exciting opportunity for an experienced General Manager to work at our prestigious contract in Reading area.

If you're looking for a career that offers flexibility, excitement, and progression, then contract catering could be for you! We'll give you a place to grow and a career to be proud of.

General Manager Duties:

* To plan, lead and execute the smooth delivery of all operations within the venue and ensure the highest levels of customer service at all time
* Responsible for managing the daily operations of the restaurant, kitchen and hospitality onsite
* Hold daily briefings with team to engage them on key messages and encourage discussion
* Making sure we are meeting the standards required by the client
* To ensure a 5* service is always delivered
* Motivate and lead by example, ensuring you and your team have fun at work and are proud of your efforts
* Seek opportunities to exceed customer and client expectations and increase the turnover
* To assist as directed with all aspects of preparation and presentation of food to the company's standard and ensuring adherence to legislation including HACCP
* Monitor compliance with company and government regulations, regarding customer service, food preparation and serving, and building maintenance in the dining facility
* Responsible for ensuring that all financial and administrative duties are completed accurately, on time and in accordance with company policies and procedures, banking reconciliation & till operations
* To assist the compilation and delivery of various management reports in Word, Excel
* To assist with the planning, organisation and delivery of events scheduled during the year
* Look at up-selling opportunities
* Day to day management of the ordering process and stock control
* Working knowledge of HACCP & Health & Safety laws

General Manager Requirements:

* Previous experience as General Manager within contract catering
* Organisational skills with the ability to plan, prioritise, multi-task and work quickly and efficiently, ensuring deadlines are met irrespective of conflicting priorities
* Positive attitude, professionalism and respect for others
* Have the ability to display a real passion for food and customer service
* Must be able to work within a team and without supervision
* An excellent team player, able to communicate at all levels and commit to sharing your knowledge and skills within our team
* Strong leadership qualities and excellent communication skills
* Must be computer literate and have experience in using excel spreadsheets
* Strong financial understanding and demonstrable budgeting management
* Good understanding of report writing and financial management
* Have creativity and a flair for marketing

General Manager Additional Benefits:

* Free meals at work
* Contributary pension scheme
* Free access to the company Employee Assistant Programme
* Life assurance
* Company events including all company Christmas party
* Recognition schemes and people awards
* Family friendly support
* Uniform provided
* The holiday allowance is 25 days plus bank holidays

Who we are:

Houston & Hawkes - a young and