Address
Form of work
SalaryCompetitive basic salary + 8K Bonus + Equity + Uncapped earning potential
Job Description: Our client is seeking a talented and experienced General Manager to oversee all aspects of their hospitality operations. The General Manager will be responsible for leading and managing a team, ensuring the highest standards of service, and driving profitability and growth.
Key Responsibilities:
- Leadership and Team Management:
- Lead, motivate, and inspire our team to deliver outstanding service and achieve performance targets.
- Recruit, train, and develop staff members to maintain a skilled and efficient workforce.
- Foster a positive and collaborative work environment that encourages creativity, innovation, and teamwork.
- Operations Management:
- Oversee day-to-day operations of the restaurant, bar, and event spaces, ensuring smooth and efficient service.
- Implement and enforce standard operating procedures to maintain consistency and quality.
- Monitor inventory levels, manage supply chain relationships, and optimize costs to maximize profitability.
- Customer Experience:
- Ensure that guests receive exceptional service and have a memorable dining experience.
- Address guest feedback and resolve any issues or complaints in a timely and professional manner.
- Implement initiatives to enhance customer satisfaction and loyalty.
- Financial Performance:
- Develop and implement strategies to drive revenue growth and achieve financial targets.
- Monitor financial performance, analyze sales data, and identify opportunities for cost savings and revenue enhancement.
- Prepare budgets, forecasts, and financial reports, and oversee financial compliance.
- Compliance and Safety:
- Ensure compliance with all relevant regulations, health and safety standards, and licensing requirements.
- Conduct regular inspections and audits to maintain cleanliness, hygiene, and safety standards.
- Implement and enforce policies and procedures to mitigate risks and ensure the well-being of staff and guests.
- Proven experience as a General Manager or similar leadership role in the hospitality industry.
- Strong leadership and management skills, with the ability to inspire and motivate teams.
- Excellent communication, interpersonal, and problem-solving abilities.
- Sound knowledge of hospitality operations, including food and beverage service, event management, and customer service.
- Familiarity with financial management, budgeting, and cost control principles.
- Relevant qualifications in hospitality management or a related field are desirable.
