German Speaking Customer Service Advisor - Remote

FRENCH SELECTION UK
German speaking Customer Service Advisor (Remote)
Customer Service Advisor, Customer Service, Administrator, Customer Care, Sales administration, Internal Communication, Order processing, Invoices, Fluent in German, Czech, Hungarian, Croatian, Serbian, Polish, Romanian, Bulgarian, Slovak, Greek, Lithuanian, Latvian, Estonian, Slovenian, Serbo-Croatian, remote
Salary: up to £25,000 pa
Location: Remote
Ref: 4167GC1

*Permanent Full-time*
*Remote*

VIEW JOB DESCRIPTION > APPLY NOW: Please visit the French Selection UK website, vacancies section, search job reference: 4167GC1
Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants.

The Company:
Our client is a prestigious multi-award-winning manufacturing company dealing with a variety of sectors.

Main duties:
To be main point of contact for customers and deliver excellent Customer Service.

The Role:
- To be the first point of contact and go-to person for both customers and internal departments
- To assist customers via phone and email
- To keep track of orders regularly ensuring customer requirements are met
- To maintain an accurate and up-to-date external communication by constantly liaising with internal departments
- To assist various teams whenever relevant ensuring an overall customer satisfaction
- To build product knowledge and maximise efficiency when dealing with internal and external queries

The candidate:
- Fluent in German, both written and spoken is essential
- Previous experience in a Customer Service role beneficial
- Excellent communication and organisation skills
- Great IT skills (MS Office)
- Ability and desire to work within a team
- Attentive and compassionate character
- Attention to detail and ability to adapt

French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.