Golf Travel Coordinator

Travelling the Fairways is seeking a passionate and customer-focused individual to join our team as a Golf Travel Coordinator based in St Andrews, Scotland. We are a well established golf tour operator offering high end bespoke golf packages and a personalised service to our clients.

Role Overview:

As a member of our team, you will play a vital role in planning bespoke golf trips for our clients. You will be the first point of contact for golfers, liaising with golf courses, hotels and transport companies to create customised itineraries and provide exceptional customer service.

Responsibilities:

• Manage existing bookings, handling amendments and ensuring smooth communication with clients.
• Provide exceptional after-sales service, organising additional requests and answering booking inquiries.
• Communicate with clients through various channels, including inbound and outbound calls and managing emails.
• Manage booking administration tasks such as collecting client payments, confirming bookings, gathering travel information, and creating rooming lists.
• Assist directors with incoming enquiries and provide referrals.
• Meeting and greeting clients at arrival airport or at golf course/hotel during their trip.

We are looking for someone who:

• Possesses excellent verbal and written communication skills.
• Has a meticulous eye for detail and ensures accuracy in all tasks.
• Must be computer literate with product knowledge of Microsoft Office including Word, Excel, Outlook.
• Is able to multi task with involvement in multiple projects at the same time.
• Demonstrates a positive and enthusiastic attitude.
• Thrives in a fast-paced environment and goes above and beyond for clients.
• Enjoys working as part of a team to achieve shared goals.
• Experience or education in hospitality or golf sector would be of benefit.
• Has a passion for golf, although it is not a mandatory requirement.
• Has a full, clean UK driver’s licence.

Salary Package:

• A highly competitive salary dependent on experience
• Full Time position Monday - Friday, 09:00 - 17:30 (Weekend work and extra hours will be required especially during the busy golfing season)
• Company pension scheme

Job Types: Full-time, Permanent, Temporary contract, Temp to perm
Contract length: 3 months

Pay: From £25,000.00 per year

Benefits:

• Company pension

Schedule:

• Monday to Friday
• Weekend availability

Work Location: In person

Reference ID: TTFGOLF JOB AD