Gp Receptionist

THE JOB

Do you love talking to people? Do you have a warm and friendly personality? Do you thrive when helping people? Is nothing too much trouble? Great, keep reading!

Come and join our lovely team at the Welby Practice in Bottesford, Harlaxton & Waltham on the Wolds and be our friendly face to provide a warm welcome to our patients.

As a Medical Receptionist, we rely on you to deliver exceptional customer service to our lovely patients and undertake a range of reception duties to support our remarkable team.

From reception you will be greeting and directing patients, using the appointment system, booking appointments, processing information, and assisting patients with anything they require.

You will be the first point of contact for patients and will need to distribute information, messages, and enquiries for the clinical team, and liaise with multidisciplinary team members and external agencies such as secondary care and community service providers.

You will be working 37.5 hours per week Monday to Friday between 08:00 to 18:30.

WHOM ARE WE LOOKING FOR?

• Previous Customer Service experience of dealing with the public face-to-face and via telephone.
• IT Literate, previous experience with Microsoft Office software would be beneficial
• Experience using SystmOne would be preferable
• Ability to work as part of an integrated, multi-skilled team.
• Pleasant and articulate with the ability to work under pressure in a rapidly changing environment.
• Excellent communication skills.
• Team player with flexibility in hours and duties to cover holidays and sickness is essential.
• Must drive and have own transport
• Post subject to satisfactory DBS check

  WHAT WE CAN OFFER YOU

• NHS Pension scheme (20.6% contributions)
• Sick Pay scheme
• Free parking
• Annual leave entitlement of 28 days plus bank holidays pro-rata
• Staff events
Be part of a truly wonderful surgery team and a great atmosphere to work in
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WHY THE WELBY GROUP

Join our vibrant team and be part of a forward-thinking environment where your ability to adapt and connect is not just valued but celebrated. Take the leap into a career that dares you to be your best, every day. Your journey starts here.

The Welby Group of practices serves a community of 35,000 people across Lincolnshire. We provide a range of quality services across our community for all patients.

Why we do what we do

Providing quality care in the most effective way for each and every patient. Creating healthy work environments that inspire us to thrive and succeed.

What we are working towards

Scaling sustainable healthcare through innovation & collaboration.

What are our core values

• Opportunity
• Enthusiasm
• Supportive
• Innovative
• Family
• Balance

The Welby Group is an equal-opportunity employer. We encourage applications from candidates of all backgrounds and experiences.

Apply today and embark on a rewarding journey with us. Click the apply button, or if you have any queries, please contact Cheila at HR@welbyhealth.co.uk